Sandbox - Notice history

Experiencing partial outage

Authenticate API - Operational

100% - uptime
Jul 2024 · 100.0%Aug · 99.86%Sep · 100.0%

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Jul 2024
Aug 2024
Sep 2024

Notice history

Sep 2024

Sandbox API | Scheduled Maintenance
Scheduled for September 16, 2024 at 6:30 PM – 7:30 PM about 1 hour
  • Planned
    September 16, 2024 at 6:30 PM
    Planned
    September 16, 2024 at 6:30 PM

    We will perform a planned database maintenance to ensure the latest version and security patches are applied. During this time, users may experience temporary service disruptions across all APIs.

    Maintenance is expected to last approximately 1 hour and we will provide regular updates on the progress.

MCA APIs | Major Outage
  • Monitoring
    Monitoring

    We are currently monitoring the source.

  • Investigating
    Investigating

    We’re observing a downtime for MCA APIs due to the source being down. You may not be able to use the APIs at this time.

Aug 2024

Section 206AB & 206CCA Check API | Scheduled Maintenance
  • Completed
    August 21, 2024 at 7:00 PM
    Completed
    August 21, 2024 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    August 21, 2024 at 5:00 PM
    In progress
    August 21, 2024 at 5:00 PM
    Maintenance is now in progress
  • Planned
    August 21, 2024 at 5:00 PM
    Planned
    August 21, 2024 at 5:00 PM

    The Section 206AB & 206CCA Check API will be undergoing maintenance from 10:30 PM, 21 August 2024 to 12:30 AM, 22 August 2024. All other APIs will continue to function normally during this time.

Unexpected Outage for Sandbox services
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and services are working without issues. We are monitoring the same.

  • Investigating
    Investigating

    We’re investigating an issue with all Sandbox services. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

[Search TAN API] | Downtime
  • Resolved
    Resolved

    The incident is resolved. Services are up and running.

  • Identified
    Identified

    We have identified the issue as originating from the upstream source. We will keep you updated on the progress.

  • Investigating
    Investigating

    We are currently investigating this incident where API is timing out for our users.

Jul 2024

Aadhaar OKYC APIs | Partial Outage
  • Resolved
    Resolved

    This incident has been resolved

  • Monitoring
    Monitoring

    We are now seeing OTPs being successfully verified again.

    We’ll continue to monitor the situation and will update you if there are any changes. Thank you for your patience.

  • Identified
    Identified

    We are currently observing instances where OTPs are not being successfully verified. The issue is originating from UIDAI. Our team is in touch with the upstream providers regarding this.

    We will provide updates as soon as we have more information. Thank you for your patience.

Outage for GST Taxpayer APIs | New Contracts
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    We’re investigating an issue with GST Taxpayer APIs that is impacting all users on new contracts. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

Aadhaar OKYC APIs | Partial Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We identified that the OTP verification issue originated with our upstream provider. We’re now seeing OTPs being successfully verified again.

    We’ll continue to monitor the situation and will update you if there are any changes. Thank you for your patience.

  • Investigating
    Investigating

    We are currently observing instances where OTPs are not being successfully verified. Our team is investigating the cause and is in touch with our upstream providers.

    We will provide updates as soon as we have more information. Thank you for your patience.

Jul 2024 to Sep 2024

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