Sandbox - Notice history

Director Master Data API experiencing major outage

Authenticate API - Operational

100% - uptime
Aug 2024 · 99.86%Sep · 100.0%Oct · 100.0%

Previous page

Next page

Aug 2024
Sep 2024
Oct 2024

Notice history

Oct 2024

PAN Verification [Basic] API | Partial Outage
  • Monitoring
    Monitoring

    We are now seeing successful API calls. We will continue to monitor the situation and keep you informed of any updates.

  • Identified
    Identified

    We are currently experiencing a partial outage for this API due to an upstream source issue. You may experience difficulties using the API. Our team is actively monitoring the situation, and we will keep you updated with any further developments.

PAN Verification [Basic] API | Partial Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently experiencing a partial outage for this API due to an upstream source issue. You may experience difficulties using the API. Our team is actively monitoring the situation, and we will keep you updated with any further developments.

Aadhaar OKYC APIs | Degraded Performance
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified

    We are currently observing instances where OTPs are not being successfully generated or verified. The issue is originating from UIDAI. Our team is in touch with the upstream providers regarding this.

    We will provide updates as soon as we have more information. Thank you for your patience.

PAN Verification [Basic] API | Partial Outage
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Monitoring

    We are now seeing successful API calls. We will continue to monitor the situation and keep you informed of any updates.

  • Identified
    Identified

    We are currently experiencing a partial outage for this API due to an upstream source issue. You may experience difficulties using the API. Our team is actively monitoring the situation, and we will keep you updated with any further developments.

PAN Verification [Basic] API | Partial Outage
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are now observing successful calls for this API. We will continue to monitor this and will keep you posted.

  • Identified
    Identified

    We’re observing a partial outage for this API, due to the upstream source being down. You may not be able to use the API. We are monitoring this and we will keep you posted.

Sep 2024

PAN Verification [Basic] API | Partial Outage
  • Resolved
    Resolved

    This incident is resolved.

  • Monitoring
    Update

    We are now observing successful calls for this API. We will continue to monitor this and will keep you posted.

  • Monitoring
    Monitoring

    We’re observing a partial outage for this API, due to the upstream source being down. You may not be able to use the API. We are monitoring this and we will keep you posted.

PAN Verification [Basic] API | Partial Outage
  • Resolved
    Resolved

    This incident is resolved.

  • Monitoring
    Update

    We are now observing successful calls for this API. We will continue to monitor this and will keep you posted.

  • Monitoring
    Monitoring

    We’re observing a partial outage for this API, due to the upstream source being down. You may not be able to use the API. We are monitoring this and we will keep you posted.

PAN Verification [Basic] API | Partial Outage
  • Resolved
    Resolved

    This incident is resolved.

  • Monitoring
    Update

    We are now observing successful calls for this API. We will continue to monitor this and will keep you posted.

  • Monitoring
    Monitoring

    We’re observing a partial outage for this API, due to the upstream source being down. You may not be able to use the API. We are monitoring this and we will keep you posted.

PAN-Aadhaar Link Status APIs | Major Outage
  • Resolved
    Resolved

    The incident is resolved.

  • Monitoring
    Monitoring

    We are now observing successful calls for this API. We are monitoring this and will keep you posted.

  • Identified
    Identified

    We’re observing a downtime for this API due to the source being down. You may not be able to use the APIs at this time.


Sandbox API | Scheduled Maintenance
  • Planned
    September 17, 2024 at 6:30 PM
    Planned
    September 17, 2024 at 6:30 PM

    We will perform a planned database maintenance to ensure the latest version and security patches are applied. During this time, users may experience temporary service disruptions across all APIs.

    Maintenance is expected to last approximately 1 hour and we will provide regular updates on the progress.

  • Completed
    September 17, 2024 at 5:00 PM
    Completed
    September 17, 2024 at 5:00 PM
    Maintenance has completed successfully
  • In progress
    September 17, 2024 at 3:00 PM
    In progress
    September 17, 2024 at 3:00 PM
    Maintenance is now in progress
  • Update
    September 17, 2024 at 3:00 PM
    Planned
    September 17, 2024 at 3:00 PM

    The scheduled maintenance window planned for 17 Sept has been shifted to the following day, 18 Sept. This adjustment is necessary to ensure a smoother process.

  • Planned
    September 17, 2024 at 8:59 AM
    Planned
    September 17, 2024 at 8:59 AM

    The scheduled maintenance window planned for midnight has been preponed to 8:30 PM today.

Aug 2024

Section 206AB & 206CCA Check API | Scheduled Maintenance
  • Completed
    August 21, 2024 at 7:00 PM
    Completed
    August 21, 2024 at 7:00 PM
    Maintenance has completed successfully
  • In progress
    August 21, 2024 at 5:00 PM
    In progress
    August 21, 2024 at 5:00 PM
    Maintenance is now in progress
  • Planned
    August 21, 2024 at 5:00 PM
    Planned
    August 21, 2024 at 5:00 PM

    The Section 206AB & 206CCA Check API will be undergoing maintenance from 10:30 PM, 21 August 2024 to 12:30 AM, 22 August 2024. All other APIs will continue to function normally during this time.

Unexpected Outage for Sandbox services
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We implemented a fix and services are working without issues. We are monitoring the same.

  • Investigating
    Investigating

    We’re investigating an issue with all Sandbox services. We’re working to fix the problem as quickly as we can. We’ll share another update shortly.

[Search TAN API] | Downtime
  • Resolved
    Resolved

    The incident is resolved. Services are up and running.

  • Identified
    Identified

    We have identified the issue as originating from the upstream source. We will keep you updated on the progress.

  • Investigating
    Investigating

    We are currently investigating this incident where API is timing out for our users.

Aug 2024 to Oct 2024

Next