Sandbox - Issues with PAN Verification API – Incident details

Experiencing partial outage

Issues with PAN Verification API

Investigating
Degraded performance
Started about 1 month ago

Affected

KYC

Degraded performance from 5:24 AM to 12:00 AM

PAN

Degraded performance from 5:24 AM to 12:00 AM

Verify PAN Details

Degraded performance from 5:24 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    Due to a technical glitch at NSDL/Protean, the Online PAN Verification API based Services are currently unavailable for PAN verification users. We will inform you once the services are resumed.