Sandbox - MCA APIs | Major Outage – Incident details

Director Master Data experiencing major outage

MCA APIs | Major Outage

Resolved
Major outage
Started almost 2 years agoLasted about 1 month

Affected

KYC

Major outage from 11:15 AM to 4:11 PM, Degraded performance from 4:11 PM to 4:37 PM, Major outage from 4:37 PM to 2:22 PM

MCA

Major outage from 11:15 AM to 4:11 PM, Degraded performance from 4:11 PM to 4:37 PM, Major outage from 4:37 PM to 2:22 PM

Director Master Data

Major outage from 11:15 AM to 4:11 PM, Degraded performance from 4:11 PM to 4:37 PM, Major outage from 4:37 PM to 2:22 PM

Company Master Data

Major outage from 11:15 AM to 4:11 PM, Degraded performance from 4:11 PM to 4:37 PM, Major outage from 4:37 PM to 6:36 AM, Degraded performance from 6:36 AM to 1:59 PM, Operational from 1:59 PM to 2:22 PM

Updates
  • Resolved
    UTC
    Resolved

    We are now seeing successful API calls for the Director Master Data API. The issue has been resolved.

  • Update
    UTC
    Update

    We are now seeing successful API calls for the Company Master Data API. However, the Director Master Data API is still experiencing a major outage due to the source being down. We are monitoring the situation and will keep you updated.

  • Update
    UTC
    Update

    We are currently monitoring the source.

  • Update
    UTC
    Update

    We’re observing a downtime for MCA APIs due to the source being down. You may not be able to use the APIs at this time.

  • Update
    UTC
    Update

    We are monitoring the source.

  • Monitoring
    UTC
    Monitoring

    We are currently monitoring the source.

  • Investigating
    UTC
    Investigating

    We’re observing a downtime for MCA APIs due to the source being down. You may not be able to use the APIs at this time.