Sandbox - Unexpected Downtime for Bank APIs – Incident details

Director Master Data API experiencing major outage

Unexpected Downtime for Bank APIs

Resolved
Major outage
Started 6 months agoLasted about 2 hours

Affected

KYC

Major outage from 1:35 PM to 2:56 PM, Operational from 1:35 PM to 2:06 PM, Major outage from 2:06 PM to 2:56 PM, Operational from 2:56 PM to 3:01 PM, Major outage from 3:01 PM to 3:29 PM

Bank Account Verification [Penny-Drop] API

Major outage from 1:35 PM to 2:56 PM, Operational from 2:56 PM to 3:01 PM, Major outage from 3:01 PM to 3:29 PM

Bank Account Verification [Penny-Less] API

Operational from 1:35 PM to 2:06 PM, Major outage from 2:06 PM to 2:56 PM, Operational from 2:56 PM to 3:01 PM, Major outage from 3:01 PM to 3:29 PM

UPI Verification API

Major outage from 1:35 PM to 3:29 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved. Services are up and running.

  • Identified
    Identified

    The team has identified the issue and is working on a solution.

  • Investigating
    Investigating
    We are currently investigating this incident.