Sandbox - Issues with PAN Verification API – Incident details

Experiencing partial outage

Issues with PAN Verification API

Resolved
Degraded performance
Started 4 months agoLasted 3 months

Affected

KYC

Degraded performance from 5:24 AM to 8:59 AM

PAN

Degraded performance from 5:24 AM to 8:59 AM

Verify PAN Details

Degraded performance from 5:24 AM to 8:59 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Investigating
    UTC
    Investigating

    Due to a technical glitch at NSDL/Protean, the Online PAN Verification API based Services are currently unavailable for PAN verification users. We will inform you once the services are resumed.