Sandbox - PAN Verification [Basic] API | Partial Outage – Incident details

Director Master Data API experiencing major outage

PAN Verification [Basic] API | Partial Outage

Resolved
Partial outage
Started 9 days agoLasted about 20 hours

Affected

KYC

Partial outage from 12:15 PM to 1:45 PM, Degraded performance from 1:45 PM to 8:11 AM

PAN Verification [Basic] API

Partial outage from 12:15 PM to 1:45 PM, Degraded performance from 1:45 PM to 8:11 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    We are now observing successful calls for this API. We will continue to monitor this and will keep you posted.

  • Identified
    Identified

    We’re observing a partial outage for this API, due to the upstream source being down. You may not be able to use the API. We are monitoring this and we will keep you posted.